Made to order

All of our booths are custom-made to order. As such, we are unable to accept returns due to shipping delays.

Return policy

Returns are accepted under the following conditions:
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• All returned items are subject to a 50% restocking fee based on the original order value.

  Example: A booth purchased for $10,000 will incur a $5,000 restocking fee.
• The customer is fully responsible for return shipping costs.
• Items must be returned in their original, unopened packaging.

  Crates must remain sealed and all internal packaging intact.

Refunds (if applicable)

Once we receive and inspect your returned item, we will notify you by email confirming its arrival. We will also inform you whether your refund has been approved or rejected.
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If approved, your refund will be processed within 45 days. A 50% item credit will be issued to your original payment method.
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Please note: Shipping costs are non-refundable. If your return is approved, the cost of return shipping will be deducted from your refund total.

Delayed or missing refunds

If you haven’t received your refund after 45 days:

1. Contact your credit card company — it may take additional time for the refund to post.
2. Contact your bank — processing times can vary.
3. Still no update? Please email us at info@quietcubes.co and we’ll assist you directly.